Frequently Asked Questions

When will I recieve my first box?


Boxes will be shipped by the 4th of each month. Single purchases will be shipped within 2-3 working days of purchase. Billing will be the same time each month from the date you sign up.




What if i'm not in for delivery?


You don’t need to be! Our packaging is designed to fit through a UK standard letter box.




Can I skip a month?


Yes of course! We are very flexible and if you’d like to take a break at any time please get in touch with us at windowlovely@gmail.com




Delivery fees?


UK postage is included! Apologies but currently only shipping to UK addresses.




How do I cancel?


You can cancel any time by accessing your account on the website. Please cancel before the end of the month prior to your next box. You can also contact us anytime at windowlovely@gmail.com




What if there's a problem with my order?


We really hope you love your order but if there are any problems, please don’t hesitate to get in touch with us at windowlovely@gmail.com and we’d be delighted to help.




Are you registered with APHA?


Yes, our Seed Marketing Operations licence No. is: 7702 All our seed labelling and packaging conforms to the Seed Marketing Regulations 2011.




What else will I need?


Included in each box is enough to get sowing with each type of seed. Compost discs are included (peat free) (see more here). Otherwise you can sow in trays of your own peat free compost. You will need some trays to keep your composts discs in and some pots, window boxes or weed free bedding area to plant out the established seedlings. If you have a greenhouse or poly tunnel - fantastic!! If not you can do perfectly without. We design each boxes contents suitable for any growing method from indoor windowsills to allotments.




Can I buy a single box?


Yes, we have an option to purchase a single box under Subscriptions




What's in the boxes?


Suitable for any growing space, whether you have a windowsill or an allotment. Seeds will be suitable for windowboxes, pots, hanging baskets, garden beds and allotment growing. Delivered at the right time to sow. Seeds included will be dependant on the month of purchase and include a selection of flowers, easy growing vegetables and herbs suitable for sowing the month of delivey. What’s included: 3 different seed packets (herb, flower and vegetable). 3 compostable wooden plant markers. 3 compost discs (100% Peat Free). 3 ‘How to’ sowing and growing guides. All packaging is recyclable or biodegradable and UK sourced. Gardening doesn't have to cost the earth!