Frequently Asked Questions
When will I recieve my first box?
Boxes will be shipped by the 4th of each month. Single purchases will be shipped within 2-3 working days of purchase.
What if i'm not in for delivery?
You don’t need to be! Our packaging is designed to fit through a UK standard letter box.
Can I skip a month?
Yes of course! We are very flexible and if you’d like to take a break at any time please get in touch with us at firstname.lastname@example.org
UK postage is included!
How do I cancel?
You can cancel any time by accessing your account on the website. Please cancel before the end of the month prior to your next box. You can also contact us anytime at email@example.com
What if there's a problem with my order?
We really hope you love your order but if there are any problems, please don’t hesitate to get in touch with us at firstname.lastname@example.org and we’d be delighted to help.
Are you registered with APHA?
Yes, our Seed Marketing Operations licence No. is: 7702
What else will I need?
Included in each box is enough to get sowing with each type of seed. Compost discs are included (peat free) (see more here). Otherwise you can sow in trays of your own peat free compost.
Can I buy a single box?
Yes, we have an option to purchase a single box under Subscriptions